Terms of Service & Sales

These Terms of Service ('Terms') govern the access to and use of the CraftyBot software application (available at craftybotai.com and related domains), operated by Keepsake3d, registered at Lavendelstraat 21, 9120 Beveren-Kruibeke-Zwijndrecht, Belgium, KBO/VAT BE1032478391 ('Keepsake3d', 'we', 'us', or 'our').

By registering an account, purchasing a subscription, or accessing CraftyBot, you ('User', 'Customer') enter into a legally binding agreement with Keepsake3d and agree to comply fully with these Terms.

Access to CraftyBot features requires registration of an authenticated account. You agree to provide accurate, current, and complete registration information.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities occurring under your account. You must notify Keepsake3d immediately upon suspecting any unauthorized access.

CraftyBot offers both recurring subscription plans (Apprentice, Master) and non-expiring AI Query Top-Up Boost Packs. Pricing is displayed in EUR (€) and processed securely through Stripe Payments.

Recurring subscriptions automatically renew at the end of each billing cycle (monthly or annually) unless canceled prior to the renewal date via the Customer Billing Portal.

Top-Up AI query boosts do not expire and roll over indefinitely until consumed.

Keepsake3d is a small enterprise subject to the tax exemption scheme under Article 56bis of the Belgian VAT Code (WBTW).

Under European Directive 2011/83/EU and Belgian Code of Economic Law (WER Book VI), consumers (B2C) generally possess a statutory 14-day right of withdrawal for distance sales.

If you are a consumer and have not accessed or used the paid digital service, you may exercise your withdrawal right within 14 days by submitting our Model Withdrawal Form to [email protected].

CraftyBot provides specialized trade calculators (cut list optimization, electrical wire sizing, plumbing discharge calculations, welding parameters, masonry estimators) and AI assistant suggestions.

To the maximum extent permitted by applicable Belgian law, Keepsake3d shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, material waste, workshop downtime, or installation defects resulting from reliance on calculation outputs or AI suggestions.

Our aggregate liability for direct damages arising out of or related to your use of CraftyBot shall in all circumstances be strictly limited to the total fees paid by you to Keepsake3d in the twelve (12) months preceding the incident.

All rights, titles, and interests in and to CraftyBot (including source code, algorithms, visual interface, and branding) remain the exclusive intellectual property of Keepsake3d / Tom Van Geert.

You retain full ownership over your workshop inventory data, project records, client quotations, and custom material lists uploaded to the service.

You may terminate your account at any time via your account settings. Keepsake3d reserves the right to suspend or terminate accounts that violate acceptable use policies, engage in abusive scraper operations, or attempt reverse engineering.

These Terms and any dispute arising from them shall be governed exclusively by the laws of Belgium, without giving effect to conflict of laws principles.

The courts of the judicial district of Dendermonde (Oost-Vlaanderen), Belgium have exclusive jurisdiction over any disputes. Consumers residing in the EU may additionally access the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr.